Warranty Policy

We offer a 5 year limited warranty on the detachable peripheral corrugated plastic sidewall. If the defective is caused by cat scratches, the weather, water or cat urine, you may request a new one within 5 years from the date of purchase for a replacement.

STEP 1: Send us an email

Send us an email at, we will create a RMA number and send you via email.

STEP 2: Receive the replacement unit

We will send you a replacement unit within a few days.

Return Policy

If for any reason you are not completely satisfied with your purchase, you may return any item within 30 days of receipt and we will gladly provide a full refund, replacement, or an exchange.


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